By the Numbers
Modernizing the Pawnshop Industry
Simple Management is an industry leading, international operator of pawn stores with more than 90 consumer lending and retail pawn locations in the USA, Puerto Rico, Caribbean, Panama, and Costa Rica. Simple Management's stores provide a vital service to the communities it serves by providing instant cash to those in need while stocking a wide range of new and lightly used inventory for purchase at each location.
Stores owned by Simple Management Group (SMG) have been in operation since 2009, providing instant cash and high-quality retail sales to Florida, Puerto Rico, Central America and the rest of the Caribbean.
The SMG Advantage
At the core of our success is a repeatable operating model rooted in operational discipline, customer-first innovation, and people-driven performance. We invest in our team through world-class training, leadership development, and a clear upward path, with 75% of store leaders promoted from within. Our proprietary technology, PRIMA, keeps every store on track with real-time visibility and streamlined workflows. The result? Store-level performance that consistently exceeds industry benchmarks in revenue, customer satisfaction, and EBITDA.
Whether it's our clean, well-run retail environments, fast digital customer tools, or our ability to scale into new markets efficiently, our advantage is in how we do what we do—consistently, profitably, and with excellence.
Our Brands: La Familia & CashWiz
We proudly operate two trusted retail brands that serve distinct markets across the Americas. La Familia is our flagship chain in the United States, Puerto Rico, Panama, and Costa Rica—offering clean, welcoming locations with fast financial solutions, quality merchandise, and friendly service. CashWiz, with 21 locations across the Caribbean, is known for its high-energy stores, friendly layaway options, and tourist-friendly shopping experience that blends local warmth with modern retail.
Both brands are deeply connected to their communities, delivering convenience, quality, and care in everything we do. While their names differ by region, both share the same systems, standards, and values that define our group.
About Us & Our Team
Simple Group is more than a business—it's a growing family of over 750 team members united by shared purpose, high standards, and a commitment to impact. We operate in 14 countries and growing, and our leadership team brings decades of experience building scalable, mission-driven organizations.
Behind every transaction is a teammate empowered to do their best work. Learn about our journey from a single regional operator to a multinational retail network—and meet the leaders, operators, and professionals behind the scenes.
Mission, Vision & Core Values
We exist to deliver fast, fair financial solutions while creating opportunity for our people, our customers, and the communities we serve. Our vision is ambitious: to build 1,000 thriving locations by 2030 while remaining best-in-class in service, operations, and community impact.
Our core values guide how we grow and serve:
- Great Teams built on trust and promotion from within
- Excellence Everywhere, from 60-second service to spotless stores
- Green & Clean: professional environments, high standards
- Celebrate Wins: we reward performance and recognize progress
- Community Focus: from local giving to financial literacy
Careers Across the Americas
We're always hiring great people—and that means people like you. Whether you're in Florida, Costa Rica, Puerto Rico, the Dominican Republic, or anywhere in the Caribbean, we offer a career path with upward mobility, great benefits, and the support of a family-first team.
From Sales Associates to Store Managers, Regional Trainers to IT and Finance, we have dozens of open roles across all departments. With bilingual training, digital tools, and the opportunity to grow across borders, you can build a career with purpose in one of the fastest-growing retail groups in the Americas.
(407) 478-7296